Ford is recalling its Tourneo due to an issue with the people mover’s child locks.
“Due to a manufacturing defect, the child lock feature on the dual power sliding door may not operate as intended,” the company says in its recall notice.
“As a result, the sliding door may be opened from the inside using the interior handle.
“If the child lock feature on the sliding door does not operate as intended, occupants could pull the interior handle and open the door while the vehicle is in motion.
“This could increase the risk of injury and/or death to vehicle occupants.”
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- A total of 59 Tourneos are affected, manufactured from 2024 to 2025
- The Vehicle Identification Number (VIN) list is attached here
- The original recall notice is attached here, which erroneously refers to the recalled vehicles as being Transit Customs
Ford says that while 59 vehicles are affected, only 12 of these have been sold.
“Before demonstrating or delivering any new in-stock vehicles involved in this recall, Ford dealers will repair the malfunctioning child lock feature to restore its functionality,” the company said in a statement.
“This service will be performed on all affected vehicles at no charge to the vehicle owner.”
If you have already taken delivery of an affected vehicle, you’ll need to make an appointment with a Ford Australia dealership to have the vehicle rectified, free of charge.
The malfunction will be indicated by a cluster warning and a chime when the vehicle is switched on.
“If the vehicle’s ignition is OFF, the driver can still attempt to activate the child lock, but the door will remain operable,” the company explains in its recall notice.
“The switch will flash for a period before stopping, and no cluster message will appear until the ignition is turned on.”
If you have any further questions, you can contact the Ford Customer Relationship Centre on 13 36 73.
