CarExpert has launched a new car buying experience built for how Australians shop today.
At the heart of the new service is CarExpert Exchange, Australia’s first large-scale new-vehicle buying service – combining trusted new and reviews, human expertise, and smart technology to make buying your next car quicker, easier, cheaper, and far more transparent.
The way we choose and buy cars has changed, but until now the experience itself hasn’t. Australians are doing more research than ever before, comparing hundreds of makes, models and new technologies before walking into a showroom. Yet the process can still feel overwhelming, time-consuming, and stressful.
CarExpert, Australia’s most trusted destination for new-car research, has stepped in to change that. The company has launched a market-first car-buying service at scale, designed to take Australians from research to delivery with confidence and ease – saving buyers both time and money.
“Car buying in Australia hasn’t changed meaningfully in decades, yet consumer expectations have,” said Damon Rielly, CEO of CarExpert. “By bringing trusted content, human expertise and technology together, we’ve created a better way to buy a car that delivers real value for buyers, and a transparent, high-quality sales channel for dealers.”
CarExpert can save you thousands on a new car. Click here to get a great deal.
What’s new: People, platform and peace of mind
CarExpert Exchange is a powerful new platform that connects Australia’s most engaged car buyers with an extensive national dealer network. It simplifies quoting, trade-in valuations, invoicing and communication, all from a single dashboard.
For customers, it means a single point of contact from start to finish. CarExpert’s team of New Car Specialists handle every detail, from sourcing the right car and negotiating the best deal, to helping with finance and insurance, managing paperwork and coordinating delivery (yes, including a full tank of fuel).
The result? A car buying experience that’s transparent, time-saving and stress-free.
Why it matters right now
There have never been more cars to choose from, with hundreds of makes and models, more new entrants arriving every week, and technology that’s evolving faster than ever. Buyers today are balancing trusted, established brands against newcomers, all offering the appeal of new technologies and electrified options, from hybrids to full EVs.
To navigate this complexity, buyers are turning to a wide range of sources, but car review websites remain the most used, most trusted and most influential during the consideration phase. That’s where CarExpert steps in.
Rather than sending buyers straight to a dealership floor, CarExpert helps bridge the gap between research and purchase. Our team takes the time to understand what you’re looking for, then does the running around for you – leveraging our nationwide dealer relationships to find the right car, at the right price, fast.
“Buying a car should be exciting, not exhausting,” said Jo-Anne Hendricks, Director of Marketing at CarExpert. “With our new service, Australians get to enjoy choosing their next car while we handle the heavy lifting behind the scenes. It’s about giving people confidence, saving them time, and making the whole experience feel easy.”
How does CarExpert help you buy a car?
- Research smarter: Browse thousands of independent reviews, comparisons and videos written by experts, not marketing or sales people.
- Get matched with specialists: Our New Car Specialists guide you through shortlists and quotes based on your exact needs.
- Secure the right deal: Receive validated quotes from trusted dealers nationwide, often saving thousands.
- Finance, insure and finalise: Let us help arrange competitive finance and insurance, all in one place.
- Drive away happy: We manage delivery and handover so you can focus on enjoying your new car.
A better way forward for car buyers and dealers alike
For dealers and manufacturers, CarExpert Exchange is a transparent, performance-based sales channel, built on verified leads from Australia’s most active car-buying audience.
For consumers, it’s a way to navigate choice with confidence and get a great deal, knowing every step is backed by expert advice and human support.
The new service is live now, helping Australians buy new cars the smart way.
